1.Who we are
This website is operated by Suvarna Swastik International Pvt. Ltd., a company registered in India with its head office in Surat, Gujarat, India (“we”, “us”). We are responsible for the personal data described in this policy.
2.Information we collect
We collect only what we need to respond to you and to run this website:
- Enquiry and offer forms: your name, company, country, email address, phone number (optional), the material or grade, quantity and any message you choose to send.
- Direct communication: the details you share when you email, call or message us on WhatsApp.
- Technical data: standard server logs, such as IP address, browser type and pages requested, kept by our hosting provider for security and operation.
- Analytics: where enabled, anonymised usage statistics collected through Google Analytics cookies, which help us understand how the site is used.
We do not ask for payment details, identity documents or sensitive personal data through this website.
3.How we use your information
- To respond to enquiries, prepare quotations and evaluate supply offers.
- To negotiate and perform contracts with buyers and suppliers.
- To meet our legal, tax, customs and record-keeping obligations.
- To keep this website secure and to improve it.
4.Basis for processing
We process personal data with your consent — given when you submit a form or contact us — and for other purposes permitted by applicable law, including India’s Digital Personal Data Protection Act, 2023. You may withdraw consent at any time by writing to us; this does not affect processing already carried out.
6.International transfers
Because we trade internationally, and some of our service providers operate outside India, your data may be processed in other countries. Where it is, we take reasonable steps to ensure it remains protected and is transferred only as permitted by Indian law.
7.How long we keep data
We keep enquiry data for as long as needed to respond and to manage any business relationship that follows, and longer only where the law requires records to be kept — for example, for tax and customs purposes.
8.Security
We use reasonable technical and organisational measures to protect personal data, including encrypted connections to this website and restricted access to enquiry mailboxes. No method of transmission over the internet is completely secure.
9.Your rights
Subject to applicable law, you may ask us to:
- tell you what personal data we hold about you;
- correct or complete inaccurate data;
- erase data that we no longer need;
- withdraw consent you have given.
To make a request or raise a grievance, email abhishek@ssipv.com. We will respond within a reasonable time and in any event within the period required by law.
10.Children
This website is intended for businesses and is not directed at children. We do not knowingly collect data from children.
11.Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with its revision date.